Professional Call Center Solution For Medical Practices
Whether you are a General Practitioner running a personal clinic, large or small hospital that demands patient support, we can deliver the service you need and the professional care to your patients, clients and vendors.
For over 10 years, we have provided our customers with top notch customer service. Rest assured, when you partner with Spurlink, you are partnering with a company that is reliable, dedicated to staying on the cutting edge of technology and looking to make the business even more successful.
We can be your full-time, 24-7 answering service, your disaster recovery solution or the recipient of your overflow calls. We can craft a solution that will save you money and improve your customer retention. For more information call us today at 408-520-9049
Account Features – Customized To Meet Your Needs
Allows you to set up exact parameters for us to contact you, how to handle emergencies or regular business, and more. Provide us with phone numbers, addresses of your facilities, lists of on call personnel and guidelines. We’ll take care of the rest. You can enjoy your evenings or weekends!
Live Operators – 24 X 7 X 365
Our business is a 24 hour, 7 day a week operation. Your callers are guaranteed to reach a live operator no matter what time of day it is! Calls are answered on the first ring more than 90% of the time. Your patients are NEVER put on hold!
Complete Messaging Solutions
We utilize, SMS, Cloud Based Messaging, E-mail and HIPPA and NON-HIPPA compliant methods of paging depending on your needs and requirements of your business.
Our state-of-the-art technology allows us to reach out to you in a variety of ways. We host our very own SMS servers to text message and email you without any delays. We can call you live, fax messages, or however you prefer! We will even contact you every hour on the hour if that’s what fits your business needs.
Benefits Of Our Services
1. Increased Customer Availability
2. Return on Investment
3. Top Quality Calling Experience
4. Monthly billing cycle
5. Dedicated Toll Free number
6. Reduce your costs